28 Grams On The Beat: Shipping Policy

At 28 Grams On The Beat, we are committed to providing a smooth and reliable shopping experience for every customer. This Shipping Policy explains how shipping works for physical products purchased through our website.

Minimum Order Subtotal for Shipping

A minimum order subtotal of $50.00 is required for shipping. This means customers must have at least $50.00 in eligible physical products in their cart before shipping options become available at checkout. The minimum subtotal is calculated before shipping fees, taxes, and any additional charges. Discounts or promotional codes may affect the final subtotal, so the order must still meet the required $50.00 minimum after any discount is applied.

Processing Time

Orders are typically processed within 2–5 business days after payment is received and confirmed. Processing times may vary during holidays, promotional periods, product restocks, or high-volume sales periods. Once an order has been processed and shipped, the customer will receive shipping confirmation and tracking information when available.

Shipping Availability

Shipping is only available for eligible physical merchandise and apparel items. Shipping rates, delivery options, and estimated delivery times will be displayed at checkout once the order meets the required $50.00 minimum subtotal. We currently ship to the address provided by the customer at checkout. Customers are responsible for making sure their shipping information is accurate before submitting an order.

Digital Products

Digital products, including beat licenses, music files, downloads, and other electronic products, do not require shipping. These items are delivered electronically according to the product description, checkout instructions, or email delivery process.

Digital product purchases do not count as a shipped package unless they are purchased together with eligible physical merchandise.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order. 28 Grams On The Beat is not responsible for orders delayed, returned, or delivered to the wrong address due to incorrect or incomplete information provided by the customer.

If an order is returned because of an incorrect address, the customer may be responsible for additional shipping costs before the order can be resent.

Lost, Delayed, or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery times and handling are controlled by the carrier. If a package is delayed, lost, or damaged during transit, customers should contact the shipping carrier directly using the tracking information provided. We will make reasonable efforts to assist with shipping-related concerns, but we cannot guarantee carrier delivery times.

Order Changes and Cancellations

If you need to update or cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancel the order.

Contact Information

For questions about shipping, order status, or delivery, please contact 28 Grams On The Beat through the contact form on our website: www.28gramsonthebeat.com